Other messaging services gain new users after WhatsApp’s downtime

Jeremiah Yap – Fourth Estate Cooperative Writer

San Francisco, CA, United States (4E) – Messaging app WhatsApp lost millions of users over the weekend after it went offline for several hours. It’s not the start Facebook was looking for after it purchased WhatsApp for $19 billion a week ago.

Where’d all WhatsApp users go? Japanese messaging app Line reported adding 2 million new users after WhatsApp went offline. It’s the biggest increase ever Line has experienced in a 24-hour span.

According to a Line spokeswoman, WhatsApp users searched for different alternatives after the app went offline. WhatsApp explained on Twitter that the outage was due to server issues. Its service has since been restored.

In Asia, WhatsApp competes against other messaging apps such as Line, Kakao Talk, and WeChat.

Before WhatsApp’s downtime, Line already had more than 350 million users worldwide. It’s particularly popular in Taiwan, Thailand, and Japan.

Line isn’t the only beneficiary of WhatsApp’s downtime. Berlin-based messaging app Telegram Messenger also registered a number of new users over the weekend, which even caused its server to crash because of the influx of new downloads.

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