Washington, DC, United States (4E) – President Barack Obama on Monday admitted that the Obamacare website has encountered a technical problem that prevents smooth enrollment for health insurance coverage, but vowed to fix it.
“We are doing everything we can possibly do to get the websites working better, faster, sooner,” the president said at the Rose Garden, according to The Hill. Obama said the “best and brightest” from the private sector were recruited to solve the technical problems.
Pending the insurance exchange web portal repair, the president urged the public to sign up by phone or apply in person.
The healthcare.gov, where people can enroll online for an insurance coverage, allows visitors to preview health plans and prices, and review their eligibility for federal subsidies. But people have complained that the website is too slow and their application gets stuck. A New York Times report said five million codes for the website may have to be rewritten to fix the technical issue.
Initial action done by the Department of Health and Human Services (HHS) was introducing new features designed to help users navigate the glitchy healthcare system.
Individual enrollment at healthcare.gov is until March 31 and those who sign-up late will have to pay a penalty. The HHS said half a million have signed up since the insurance marketplace opened on Oct. 1 but the exact number of enrollees is not yet available.